Office of the Developmental Services Ombudsperson.

Senator Menjivar's proposal to establish an Office of the Developmental Services Ombudsperson within California's Department of Developmental Services creates an independent oversight entity to monitor regional center services and support individuals with developmental disabilities. The office would operate autonomously to investigate complaints, facilitate dispute resolution, and recommend systemic improvements.

The ombudsperson, appointed by the department director in consultation with advocacy organizations and consumers, would serve four-year terms with protection from removal for exercising independent judgment. The office would disseminate information about disability rights, provide technical assistance, investigate complaints about regional center services, and compile data on service delivery trends and outcomes.

The legislation grants the office broad investigative authority, including access to facilities, records, and individuals receiving services. To enable candid investigations, the bill shields the ombudsperson and staff from being compelled to testify or disclose records in legal proceedings. Regional centers must provide consumers with the office's contact information during annual planning meetings.

Beginning in 2028, the office would conduct biennial reviews of relevant laws and update training materials accordingly. The office must maintain confidentiality of complaint information while sharing aggregated data and recommendations with the Legislature, stakeholders, and public through regular reports and presentations. A focus group comprising diverse consumers, families, providers and advocates would advise the office on fulfilling its oversight duties.