Home improvement and home solicitation: right to cancel contracts: notice.

Assembly Member Aguiar-Curry's consumer protection legislation expands cancellation notice requirements for home improvement and solicitation contracts, requiring contractors to accept email cancellations and provide dedicated support lines to assist buyers exercising their right to cancel.

The bill mandates that home improvement contracts include the contractor's email address for receiving cancellation notices and a telephone support line to help buyers complete the cancellation process. These requirements apply to various contract types, including standard home improvement agreements, telephonic sales contracts, and seminar sales solicitations. The measure maintains existing cancellation windows - three business days for most buyers and five days for senior citizens - while adding the new electronic notification options.

For telephonic sellers and contractors, the legislation requires clear disclosure of contact information and support resources in all contracts. The bill preserves current contract formatting standards, including minimum font sizes and prominent placement of cancellation rights, while incorporating the new electronic communication requirements. Failure to include proper contact details or accept email cancellations would constitute grounds for disciplinary action against contractors.

The measure builds upon existing consumer safeguards by ensuring buyers can more easily exercise their statutory cancellation rights through modern communication methods. While maintaining core protections like cooling-off periods and written notice requirements, the bill adapts these mechanisms to contemporary business practices by explicitly authorizing email cancellations alongside traditional mail and in-person delivery options.